Terms and Conditions
Effective Date: July 21, 2026
These Terms and Conditions govern all services provided by RV Master Tech. By scheduling service, approving an estimate, or allowing work to begin, you agree to these terms.
Estimates
All estimates are based on the information available at the time they are prepared. Additional problems discovered during diagnosis or repair may require additional labor or parts. Customers will be notified before any additional work is performed whenever practical.
Payment
Payment is due upon completion of service unless other arrangements have been made in writing.
We accept approved payment methods offered at the time of service.
Invoices not paid within 30 days may be subject to a late fee of up to 15% every 30 days, where permitted by applicable law.
Customers are responsible for all collection costs and reasonable attorney's fees if collection becomes necessary.
Scheduling and Cancellations
Appointments are scheduled on a first-come, first-served basis.
Please provide at least 24 hours' notice if you need to cancel or reschedule an appointment.
Appointments canceled with less than 24 hours' notice or missed appointments may be subject to a service call fee.
Service Call Fees
Service call fees cover travel time, fuel, vehicle expenses, scheduling, and technician dispatch. These fees are separate from repair labor and are generally non-refundable once the technician has been dispatched.
Parts
Customers are responsible for the cost of all parts installed.
Special-order parts may require payment before ordering and may be non-returnable.
Manufacturer warranties apply to parts whenever applicable.
Warranty
RV Master Tech provides a 90-day workmanship warranty on labor performed by our technicians.
This warranty covers defects resulting directly from our workmanship. It does not cover:
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Manufacturer defects
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Customer-supplied parts
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Normal wear and tear
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Abuse, neglect, misuse, accidents, weather, road hazards, rodents, or acts of nature
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Failures unrelated to the original repair
Limitation of Liability
RV Master Tech's liability is limited to the amount paid for the specific service provided.
We are not responsible for incidental, indirect, special, or consequential damages, including loss of use, travel expenses, campground fees, or lost income.
Customer Responsibilities
Customers agree to:
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Provide safe access to the RV.
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Ensure pets are secured.
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Disclose known issues before service.
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Maintain adequate battery power, propane, and utilities necessary for testing when applicable.
Delays
We are not responsible for delays caused by weather, supplier shortages, traffic, customer availability, shipping delays, or circumstances beyond our control.
Governing Law
These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts.
Contact Information
RV Master Tech
Website: www.rvmastertech.net
Email: rv.mastertech.pro@gmail.com
Phone: (508) 456-9515